FAQ ABOUT SMARTESSAY SERVICES
We highly value the privacy of our customers and for that reason we do not disclose any personal information to any third parties. Therefore, you can be sure that your personal information is safe when you place an order with us.
Yes. In order to start working on your paper, we need to receive all the details including full instructions and payment. We do this because our writers need to be guaranteed their payment after working for our client. We noticed that some customers may misuse the service if they are not required to pay upfront and hence designed the system to ensure the client reserves full payment before our writers get assigned to the order.
You have no risk of losing your money when you pay us to do your assignment. We are an established company that has worked with students all over the world for so long that they entrust us with their assignments without fear of losing their money. Our writers are also well compensated and highly disciplined, thus, cannot mess you up.
It will never happen. Our services are regarded as academic assistants and we offer direction for students to succeed. Additionally, we do not sell used assignments nor do we copy and paste assignments done by other students or researchers. Our writers perform their own research and come up with 100% uniquely written papers for you in accordance to the instructions you provide us.
Ideally, the writer will work on your paper and provide a final copy before the deadline. However, you may request to get a draft of your paper from the writer anytime you wish in order to monitor the progress. Alternatively, our system allows you to chat with the writer and, therefore, you can simply ask them to tell you about the progress.
You can always address the area of your paper that you feel does not satisfy you directly to the writer. Our writer will revise the paper free of charge until it meets your expectations. However, this is very rare given that our writers are experts at what they do.
In case you forget your password, you can easily reset by clicking on the “Forgot password?” option on the sign in page. A system generated password will be sent to your email which will enable you to change your password.
Yes, you will be able to communicate with the writer assigned to your project using our chat box anytime throughout the period which your project will be preparing.
No. The amount you pay while placing the order is the total price we charge for that particular order. You will only be required to pay extra if you need extra pages added to your order.
Yes. You will message the writer and let them know what you need to change.